Shipping

AUSTRALIAN SHIPPING

We offer FREE delivery service to all Australian customers that spend over $99.00 (AUD)

Standard Shipping
All domestic orders will be sent via Australia Post, eParcel service. All orders are dispatched within 1 business day, using standard domestic shipping (delivery 1-5 business days, depending on location).

Express Shipping
Express shipping is available and offers next day delivery to all major hubs.

Order (AUD)

Carrier

Transit Time

$ AU Flat

Under $99

Standard

2 - 7 Days

$10

Over $99

Standard

2 - 7 Days

FREE

Under $99

Express

1 - 3 Days

$18

Over $99

Express

1 - 3 Days

$8

 
All deliveries require a signature on arrival. If you want us to leave the package unattended if you're not home, please let us know within 1hr of your order via our email address info@autonomyonline.com.au.

INTERNATIONAL SHIPPING

New Zealand - Standard
A flat shipping rate of $15 AUD is charged for all delivery addresses in New Zealand. We use Australia Post Pack & Track International for NZ deliveries.

New Zealand - DHL Express
A flat shipping rate of $25 AUD is charged for all delivery addresses in New Zealand.
All goods will be sent out using DHL express freight services, with a signature required upon delivery. Please be aware that your local customs office may hold your delivery for a period of time which is out of our control. Your customs office may also bill you (import tax & duties) depending on the total value of the goods. The receiver is responsible for this payment. Please contact your local customs office for more information. You will not be charged the GST portion of the product price if your delivery address is outside of Australia.

Other Countries
A flat shipping rate of $30 AUD is charged for all delivery addresses other than New Zealand or Australia. We will use Australia Post Pack & Track International, or DHL if they offer a lower price.


Other Countries - DHL Express

We ship to all areas of the globe, at a flat rate of $30.00 AUD for all delivery addresses outside Australia and New Zealand. All goods will be sent out using DHL express freight services, with a signature required upon delivery. Please be aware that your local customs office may hold your delivery for a period of time which is out of our control. Your customs office may also bill you (import tax & duties) depending on the total value of the goods. The receiver is responsible for this payment. Please contact your local customs office for more information. You will not be charged the GST portion of the product price if your delivery address is outside of Australia.

Location Carrier Transit Time $ AUD Flat
New Zealand AusPost 2 - 5 Days $15
New Zealand
DHL  Next Day $25
Other countries Auspost 3 - 10 Days $30
Other countries
DHL 2 - 4 Days $50

 

Important
Duties and custom taxes are not included. You will be responsible for these as each country has its own custom charges.

Please email info@autonomyonline.com.au if you require any specific instructions or information.

 

DELIVERY SPEED

We do all that we can to ensure that your parcel is packed and sent the day we receive your order. Cut off time for same-day dispatch is 3pm AEST. A confirmation email will be sent to you upon shipping with your tracking number and the URL for the freight company. If your order is urgent, we recommend you select the Express delivery option.

Christmas & Public Holidays
If an order is placed on a public holiday, the order will be processed the next business day. Any extension on this, we will post on our site.